Frequent Asked Questions

Frequent Asked Questions

Are the shoes authentic?
Shoes are factories variants. However, they are all made according to authentic ones with quality guaranteed.We have an excellent reputation on the Internet for selling Nike shoes. Buyers are all very satisfied with shoes from us.

Are the shoes in the original box?
All shoes come in the original box with the retro card.

What size do you have?
Shoes size ranges 7-12, and bigger sizes available on your requests.Most shoes are in European or US sizes. If you are not sure, please check the size conversion chart.

Do you do retail or wholesale?
We sell single pair of shoes as well as bulk purchases. Price is for retail orders. For wholesale, we offer 5-15% discount depending on quantity and quality of items. To qualify for wholesale discount your order must have minimum of 100 pairs.

Do you have custom shoes?
Yes, just write us about your requirements, preferably with pictures. We will contact you for further discussions.

Can I order a pair of shoes as samples?
Yes, we accept samples orders.Ordering procedures are the same as mentioned above.Please note the additional shipping charges for order less than 10 pairs. Besides the unit price, we have to charge $20 more each pairs for shipping fee.

How long can I receive my shoes?
Shoes are shipped within two days after the order and delivery will take about 4-6days. There is no shipping on Saturday or Sunday.

How the shoes are delivered?
Usually shoes are sent via air express like EMS TNT UPS and so on.

Are you 100% legit?
Yes we are 100% legit. We have never had a paying customer not receive their item.
Not all websites are as reliable us we are. Many websites just receive your payment
but does not ship ANYTHING. We will always ship your item.

How can I know my order status?
Once we send the shoes, we will give you a tracking number, with which you can check your order online. We are also keeping an eye on your shoes until they reach you.

Do you ship internationally?
Yes we do.  We ship worldwide for FREE!

How do I contact any other further questions?
Just write to shoes21cn@163.com , our staff are all willing to hear from you